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7 Day Challenge
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About Us
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5 Sections
10 Lessons
12 Weeks
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Section 1
3
1.1
Using the telephone as a sales tool
4 Minutes
1.2
Separating your company from competition
4 Minutes
1.3
Building trust and respect
3 Minutes
Section 2
2
2.1
The Johari styles
6 Minutes
2.2
The importance of good communication skills
8 Minutes
Section 3
2
3.1
Open questions vs Closed questions
5 Minutes
3.2
Developing your script
6 Minutes
Section 4
3
4.1
Make the script yours
4 Minutes
4.2
Pre call planning
5 Minutes
4.3
Following the scripting phase
6 Minutes
Exam
1
5.1
Using the Telephone as a Sales tool-Quiz
30 Minutes
25 Questions
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