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5 Day Challenge
SANFM Starter Entrepreneur
Business Units
SANFM Business Partners
SANFM Starter Entrepreneur
SANFM Memberships
Race Challenges
SANFM Entrepreneur Accelerator
Franchises
Bursary Special
Contact
About Us
FAQs
Jobs
Courses
Using the Telephone as a Sales tool
6 Sections
11 Lessons
24 Weeks
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Section 1
3
1.1
Using the telephone as a sales tool
4 Minutes
1.2
Separating your company from competition
4 Minutes
1.3
Building trust and respect
3 Minutes
Section 2
2
2.1
The Johari styles
6 Minutes
2.2
The importance of good communication skills
8 Minutes
Section 3
2
3.1
Open questions vs Closed questions
5 Minutes
3.2
Developing your script
6 Minutes
Section 4
3
4.1
Make the script yours
4 Minutes
4.2
Pre call planning
5 Minutes
4.3
Following the scripting phase
6 Minutes
Exam
1
5.1
Using the Telephone as a Sales tool-Quiz
30 Minutes
25 Questions
Course Materials
1
6.1
Course Materials
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